Site Reliability Engineer (SRE) - GroundTruth
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A bit about us
GroundTruth is the leading location-based marketing and advertising technology company. Sitting at the convergence of offline and online data, GroundTruth delivers a unique data set called “visitation data,” which allows brands, agencies, SMBs, and non-profits to drive high-performing business outcomes (ROI). GroundTruth activates this data through a suite of performance products and services via their self-serve advertising platform, through managed services, or tailored partnerships. GroundTruth has built proprietary filtering processes that combines our BlueprintTM contextual mapping technology, owned & operated properties, along with 3rd party mobile location data, together yielding over 30B visits annually.

We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work for two years in a row (2021 & 2022). Learn more about the perks of joining our team here.

What SREs at GroundTruth do

  • Build, operate and architect cloud native systems infrastructure through code and tooling
  • Develop build and CI/CD platforms
  • Drive discussions around SLIs and SLOs and measurable impacts in degrading systems
  • Create tools to reduce toil
  • Build self-service automation for processes and tasks that enable other engineers
  • Build content-rich dashboards for system and business health with thresholds and alerts based on SLOs
  • Build alerts based on reductions of error budgets
  • Evaluate systems health and issue impact
  • Respond to and effectively resolve system, application, and customer incidents
  • Providing timely communication regarding incidents, their status, impact, resolution, and causal analysis
  • Lead and participate in incident retrospectives to improve our IcM practices and reduction of future issues
  • Produce detailed written incident reports for business stake holders and leadership executives

Required Experience

This position is hiring at various levels from Associate to Principal Engineer. Successful applicants will be able to demonstrate experience with:

  • AWS or other cloud service stack
  • Engineering cloud native architectures
  • Operating large scale distributed systems 
  • Working knowledge of systems observability, telemetry, instrumentation and analysis & reporting
  • SLIs, SLOs and error budgets
  • IaC expressed though a common framework such as Terraform or CloudFormation
  • Scripting and automation of tasks
  • Engineering automated systems workflows
  • Understanding of IP protocols and networking
  • Firm grasp of Linux and containers
  • Data at scale
Desired Attributes
  • Strong communications skills
    • Engineering documentation
    • Retrospective reports
    • Project plans
    • Testing & PoC plans
  • Thinking with intention
  • Collaboration across time zones
  • Ability to work cross functionally across engineering and business teams
  • Aptitude for thinking through issues in complex and distributed systems
  • Capable of dis-assembling a problem or task into components
  • Ability to define problem statements and draft test plans for experimentation
  • Computer Science / Engineering degree (or equivalent professional experience)

Responsibilities

  • Reduce toil through automation and creation of self-service tooling
  • Ability to participate in an on-call rotation within a team
  • Lead incidents to resolution
  • Troubleshooting and analysis of distributed systems
  • Evaluate and engineer large-scale system designs & cloud native architectures
  • Identifying and diagnosing issues in deployments together with software development teams
  • Producing engineering documentation and diagrams
  • Instrumentation of telemetry, traces and logs
  • Coding
    • shell scripts
    • programming tasks and automation using a common programming language
    • declarative infrastructure as code
  • Onboarding and implementation of services into infrastructure

What we offer

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

  • Unlimited Paid Time Off
  • In Office Daily Catered Lunch
  • Fully stocked snacks/beverages
  • 401(k) employer match
  • Health coverage including medical, dental, vision and option for HSA or FSA
  • Generous parental leave
  • Company-wide DEIB Committee
  • Inclusion Academy Seminars
  • Wellness/Gym Reimbursement
  • Pet Expense Reimbursement
  • Company-wide Volunteer Day
  • Education reimbursement program
  • Cell phone reimbursement
  • Equity Analysis to ensure fair pay

We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at careers-gt@groundtruth.com.